Customer Service

Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.

What customers are saying...

I am just blown away with your huge selection of items for sale and your beautifully detailed catalog. The catalog is so educational. I have learned so much about what tools to use for any jewelry project I want to make. Also you have videos that instruct you step by step. I am just in awe with your company.
- Diane


Additional Resources

We are a 100% direct-mail and e-commerce company and have no sales showroom.

Email: | Customer Service: (800) 423-2319

Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473